HD samples

Frequently asked questions

1. How do I receive and download the albums I have purchased?

You'll receive a TeraBox download link in your email after payment (check your spam folder if you don't see it).

For a TeraBox download tutorial: https://www.youtube.com/watch?v=lPd_cUa-C9o&list=LL&index=1

For alternative download methods (e.g., Google Drive) or any issues, you can reach us via email at info@trennisilvory.com ; on Telegram: @KpopDataShop, or via live chat (please provide your name, email, and the issue)

2. I’ve paid but didn’t receive the TeraBox link, or the link is broken.

First, please thoroughly check your email's spam folder for the TeraBox link. If it’s missing or broken, you can email us at info@trennisilvory.com ,message us on Telegram: @KpopDataShop, or use the live chat on this website. We'll help you resolve it as quickly as possible.

3. I'm trying to buy albums, but I can't complete my payment.

We accept PayPal, credit/debit cards, Apple Pay, Amazon Pay, and more. Some customers may be flagged as high-risk by the payment system, which may prevent payment. If this happens, contact us via email at info@trennisilvory.com, on Telegram at @KpopDataShop. We’ll guide you through alternative payment options.

4. Are there discounts for buying multiple albums?

If you plan to buy over 10 albums or spend more than $100, contact us via email at info@trennisilvory.com or on Telegram: @KpopDataShop, for exclusive offers tailored for you.

5. Can I trade Kpop album data with you?

Absolutely! If you have Kpop album data that isn't currently available on our website, we are very interested in purchasing or trading for it. Please contact us via email at info@trennisilvory.com or on Telegram: @KpopDataShop so we can discuss the details further.